HOTELS ON THE WEB...SERVICES TO HOTELS |
Hotels on the Web ServicesPORTALS ADDED VALUEThe sales sector of the tourism product online
is increasing and according to a study in
2009 over 50% of tourist bookings in Europe will be done online, while in the U.S. this
percentage was substantially exceeded in
2008. MANAGEMENT RATE AND AVAILABILITYThe more challenging task in managing the reservation portals is an effective pricing policy and offers to maintain a good level of sales throughout the year. This is a process that requires a preliminary study that takes into account the characteristics of the structure, the place where it is, the season and for continuous monitoring of other factors that may affect the sales performance. Rates and availability are decided by the hotel under contract and can be changed whenever the hoteliers so wishes, by a fax or an e-mail, HOTW, which shows when the new pricing policy is to be adopted. Real-time HOTW makes changes on the reservation portals. BOOKING MANAGEMENTHotw provides a continuous support to hoteliers on reservations, the day of confirmation of the customer to the day of check out. Each portal has its own format and its policy to pay his own method of reconciliation and a different procedure in case of no show, late cancellation, rerouting of customers for this Hotels On The Web is always available for any doubt of the Proprietor, so that no one goes away without paying. |
More..ROOMING LISTAt any time the hotel may require a rooming list of reservations for given date or for a specified period, so you can always have an updated picture of future arrivals. RECONCILIATIONThe last day of each month, the hotel receives a list of reservations of that month just completed to verify the accuracy and request any changes, so that they pay commission collected on overnight stays only. CHECK COMPETITORSEach week the hotel will receive an email
with the comparison of its rates with those
of its direct competitors. In particular
hotels that HOTW monitors in the same locality
achieve better sales results. CONTRACTSFor all those structure that would like to
continue to manage internet portals
in a
indipendante, and want to expand the
number,
HotelsOnTheWeb has the ideal service. |